At LESCO Duplicate Bill, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and transparent manner. This section outlines how we comply with the General Data Protection Regulation (GDPR), which governs how personal data is processed within the European Union (EU) and the European Economic Area (EEA).
1. Data Controller
The data controller responsible for your personal data is:
LESCO Duplicate Bill
Email: support@lescoduplictebill.com
Phone: +1 (555) 123-4567
Address: 123 LESCO Street, City Name, Country
2. Personal Data We Collect
We may collect the following types of personal data from you:
- Personal Identification Information: Name, email address, phone number.
- Billing Information: Your Reference Number, Consumer ID, and other details related to your LESCO electricity bills.
- Usage Data: IP address, browser type, operating system, and interaction with our website.
We collect this information when you use our services to access your duplicate LESCO bills or interact with our website, including playing HTML5 games.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- Providing Services: To retrieve and display your LESCO duplicate bills, send you relevant updates, and ensure the proper functioning of our website.
- Communication: To respond to your inquiries, feedback, and support requests.
- Improvement of Services: To analyze usage patterns and improve the functionality of the website.
- Marketing (optional): If you have consented, we may use your contact details to send you promotional information about our services. You can opt out at any time.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds under the GDPR:
- Consent: When you voluntarily provide personal data, such as when you contact us for support or sign up for our services.
- Contractual Necessity: To fulfill the services provided by our website, such as retrieving your LESCO duplicate bills.
- Legitimate Interests: For purposes such as improving our services and website, provided your rights are not overridden by our interests.
5. How We Protect Your Personal Data
We implement security measures to protect your personal data from unauthorized access, disclosure, or loss. This includes using encryption, secure servers, and other industry-standard practices. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under GDPR
As a user, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal obligations.
- Right to Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format, and transmit it to another data controller.
- Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
7. Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.
8. Sharing Your Personal Data
We do not sell or rent your personal data to third parties. However, we may share your data with third-party service providers who help us operate the website and provide services, such as hosting, technical support, and email communication. These third parties are bound by contracts to protect your data and process it only for the purposes we specify.
We may also share your data if required by law or in the event of a merger, acquisition, or sale of assets.
9. International Data Transfers
If your personal data is transferred to countries outside of the European Union or European Economic Area, we ensure that such transfers are in compliance with GDPR, and appropriate safeguards are in place to protect your data.
10. How to File a Complaint
If you believe that we are not processing your personal data in accordance with the law, you have the right to lodge a complaint with the relevant supervisory authority. In the EU, this is typically the Data Protection Authority (DPA) in the country where you reside.
11. Changes to This GDPR Policy
We may update this GDPR policy from time to time. Any changes will be posted on this page, with an updated "Effective Date" at the bottom. Please review this policy periodically to stay informed of any changes.
12. Effective Date
This GDPR policy is effective as of 02/Feb/2025.
If you have any questions or concerns regarding our GDPR compliance or how we handle your personal data, please contact us at:
Email:
ashirsharjeel713@gmail.com
Thank you for trusting LESCO Duplicate Bill with your personal data. We are committed to protecting your privacy and ensuring your rights under the GDPR are respected.